Returns & Exchanges

At Never Never, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

  • 3.
    Affix the Label

    Download and print your prepaid shipping label from the portal and attach it firmly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Leave your package at any authorized shipping location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.