Returns & Exchanges
At Never Never, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal and attach it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized shipping location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.